Last Updated: 18th February 2025

At Cutbush & Smith, we believe in clear and honest communication. While we’d much rather be busy crafting timber structures than writing legal pages, these terms help to set expectations and ensure transparency in all our dealings. By using this website and our services, you agree to the following terms.

1. General Information

• This website provides information about our services, expertise, and past projects. While we strive for accuracy, details are subject to change.
• All content, images, and case studies are for illustrative purposes only and do not constitute a contractual agreement.
• We reserve the right to update or modify these terms without prior notice.

2. Services & Workmanship

Cutbush & Smith specializes in timber roofing, bespoke carpentry, and structural timber builds. While we uphold the highest standards of craftsmanship, please note:

• Project timelines, costs, and specifications are formalized through written contracts—not this website.
• We are not liable for delays or unforeseen issues caused by third parties (e.g., architects, suppliers, planning permissions).
• Any recommendations for third-party services (e.g., suppliers, architects) are based on past experiences and do not constitute endorsements or guarantees.
• All project agreements are subject to separate contractual terms, which will be provided before work commences.

3. Testimonials & Client Feedback

• Testimonials on this site are from past clients and business partners who have provided feedback via email, text, or verbal communication.
• While we strive for authenticity, we cannot verify or guarantee every detail of a testimonial.
• We do, on occasion, have previous customers or tradespeople who are happy to confirm their feedback in person or over the phone upon request.

4. Liability & Disclaimer

• The information on this website is provided as-is, without warranties of any kind.
• We are not responsible for any loss, damage, or inconvenience resulting from the use of this site or reliance on its content.
• Any external links provided are for reference only—we do not control or endorse third-party websites.

5. Payment & Cancellations

• Payment terms are outlined in individual contracts. Deposits may be required before work begins.
• Cancellation policies vary by project and will be detailed in your contract.

6. Copyright & Intellectual Property

• All content, including text, images, and branding, is owned by Cutbush & Smith and may not be used without permission.
• Any unauthorized use, reproduction, or distribution of our content may result in legal action.

7. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

📧 Email: info@cutbushandsmith.co.uk
📍 Address:
102 Chestnut View
Colchester Rd
St Osyth
Clacton-on-Sea
CO16 8HB

📞 Phone: 07932 683 685